Shipping & Terms
Our Business Policies
Placing Orders, Shipping and Delivery:
At Iowa Bagpipe Supply our goal is to process and ship your orders quickly and accurately.
Most orders will be shipped within 24 hours via UPS Ground or USPS Priority Mail. You can normally expect to receive your order within 2-5 business days.
* We offer a low $7.99 flat rate shipping per order, regardless of total *(within the continental US only).
Iowa Bagpipe Supply wants you to be happy with your purchase. If you are not satisfied, or if it's defective, contact us immediately so we can arrange a return or exchange. Returns will not be accepted without prior authorization, however.
*Please Note: Reeds, Pipe Bags, Moisture Control Systems and other mouth blown items are not returnable due to obvious health reasons.
We accept returns within 14 days of receipt for a full refund as long as the items are unused and still in new condition and are returned in the original product packaging.
A replacement item will be shipped after the original purchase is returned within 14 days, the appropriate credit will be issued.
* Upon receipt of a defective or damaged product, contact us immediately and save all the packaging. Iowa Bagpipe Supply will make adjustment to your account for the cost of return shipping.
We Want to Hear From You:
If you don't see an item in our webstore, ask us -- we'll try to locate it for you. We appreciate any suggestions, comments, criticisms, or questions you may have about our products, or service.
Warranties and Liability:
*All merchandise is covered under the manufacturer’s warranty; Iowa Bagpipe Supply is not responsible for these warranties.
*Iowa Bagpipe Supply assumes no liability for any loss, damage, or expense of any kind arising out of the use or abuse of products offered on our Website.
By purchasing with Iowa Bagpipe Supply you will be added to our periodic marketing emails. If you do not wish to receive emails from us, simply contact us at any time and we will remove you from our mailings.